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FAQ

Q

What's the warranty?

A

After-sales Service: 1-year warranty for all kinds of Inverter;

If you find any defective accessories after receiving the goods, please contact us at once. we will give you the new parts for free to replace in the next order after confirmation, as an experienced manufacturer, you can rest assured of the quality and after-sales service.

( Please refuse to sign if the goods package is broken situation )

Q

What services can we provide?

A

Accepted Delivery Terms: FOB, CFR, CIF, EXW, CIP, FCA, Express Delivery;

Accepted Payment Currency: USD, EUR, CAD, AUD, HKD, GBP, CNY;

Accepted Payment Type: T/T, L/C, PayPal, Western Union, Cash, Escrow; 

Transportation: DHL, UPS, EMS, FedEx, TNT, Air freight, Sea freight, Train way.

Q

When will make delivery ?

A

Delivery time -Sample order: 1-3 days after receipt of the full payment.

Stock order: 3-7 days after receipt of the full payment. -OEM order: 12-20 days after receipt of the deposit. 
 

Q

How to order ?

A

Step 1, please tell us a model name or link and quantity you need;

Step 2, then we will make a PI for you to confirm
the order details;

Step 3, when we confirm everything, can arrange the payment; Step 4, finally we deliver the goods within the scheduled time. 
 

Q

Do you support OEM service?

A

Yes, for some items we have MOQ. For more questions, feel free to send us an inquiry! 
 

Q

How to choose suitable VFD for my machine?

A

Based on your detailed requirements and actual application requirements, we recommend a suitable model for you.
 

Q

What's the delivery time?

A

Please contact our sales person and tell us your demand, we will tell you the delivery time. 
 

Q

What's the quality of VFD?

A

USFULL VFD passed IEC test and has CE certificate. Each piece of VFD will have 4 tests before delivery, following ISO 9001 standards. We offer high-quality VFD. 
 

Q

What's the function of VFD?

A

USFULL VFD control the speed and frequency of motors, which is widely used in industrial control, automation system and pump system. 
 

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